Category Know How

CRM Metrics: Measuring the Success of Your Customer Relationship Management Strategy If you’re looking to improve your business strategy, customer relationship management (CRM) metrics are a great way to start. By tracking and analyzing your CRM metrics, you can gain…

A CRM manager is a professional who is responsible for managing the customer relationship management (CRM) software and strategies of a company. The role of a CRM manager is crucial in ensuring that a business maintains healthy relationships with its…

Businesses rely on a number of software solutions to automate core processes and manage day-to-day operations. Three of the most critical systems for businesses are Content Management Systems (CMS), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP). CMS is…

NetSuite is a cloud-based business management software that offers a range of features to help businesses manage their operations. One of these features is the ability to calculate the average cost of inventory. This is an important aspect of inventory…

When delving into the expansive realm of Customer Relationship Management (CRM), understanding various metrics and analytics becomes pivotal to curate strategies that can fuel a business’s growth and sustain customer relationships. One such pivotal metric that stands out in the…

Defining a CRM Server A CRM server is a powerful tool that can help businesses keep track of their customer relationships. By storing customer data in a central location, businesses can more easily access and manage their customer information. Additionally,…

CRM, or Customer Relationship Management, is a cornerstone concept in the world of marketing and business strategy. Understanding CRM is essential for anyone looking to foster better relationships with their customers and drive growth in their business. This article will…